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Posted by: Garmin International on May 24, 2024


Olathe , KS

Job Description:


We are seeking a full-time Aviation Field Service Engineer 1 in our Olathe, KS location. In this role, you will be responsible for becoming highly knowledgeable in the specifications, capabilities, and operation of Garmin avionic products and providing technical support on Garmin products to customers and distributors.
Essential Functions
Answer customer and installer technical inquiries regarding Garmin products via telephone, letter, fax, and e-mailArrange for return for factory repair of customer equipment and arrange for exchange of out-of-box failures of Garmin equipmentAct as liaison between customer and associates of other departments within GarminMonitor, document, and report failure trends in Garmin equipment and identify/recommend improvements in Garmin products, documentation, and proceduresReview special circumstances and authorize warranty service when deemed appropriateReview pilot's guides, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpretedAbility to be on a rotation for 24/7 aviation technical support coverage Basic Qualifications
Associate's Degree or equivalent military/trade school OR a minimum of 4 years relevant experienceMust possess a minimum of 2 years experience in avionics installation and troubleshootingDemonstrated strong and effective verbal, written, and interpersonal communication skills to work across functional and organizational linesMust demonstrate a superior customer-oriented attitudeMust demonstrate broad knowledge of aircraft systems and avionic sub-systemsMust possess proficiency using personal computers and Microsoft OfficeMust possess the ability to LRU level troubleshoot and repair various avionic systemsMust be positive, detail oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and be proactive in a fast paced, deadline-driven environmentDesired Qualifications
Previous avionics experience in an aircraft maintenance facility and/or an aircraft manufacturing environmentPilot's LicenseExperience troubleshooting and installing Garmin avionics systems
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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About Garmin International

We make products for everywhere that people live, work and play. Our customers are passionate about our products. And so are we. When you work at Garmin, adventure doesn't have to wait for the weekend. This is where you can put your passions into action. From test flights to training rides, there are so many ways to use our products and follow your passions every day.

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