Job Title: Machine Control and Laser Systems Specialist/PSSR

Overview


This position is responsible for driving sales of Machine Control (MC) systems, lasers, parts and service in a professional manner. The Machine Control Specialist/PSSR is expected to spend the majority of their time calling on existing customers and prospective customers at the customer's location (job site/office/shop etc.) actively promoting, quoting and selling MC systems, lasers, parts and service to increase revenue. This position will also support the service team as needed with system installations and servicing customer and Titan owned units/systems. Additionally, this position also supports the sales team's efforts to increase market share with MC, preparing MC quotes, assisting with system specifications, actively looking for and relaying sales leads to the sales team and enhancing all aspects of Titan Machinery's business relationships with existing and new customers.

This position is a great fit for your career if you:
Collaborate with General Manager and/or Area Product Support Manager, Parts Sales Manager and Service Manager to:

Develop and execute a weekly customer call plan to build and maintain long term relationships and maximize revenue of Machine Control, Parts and Service
Develop monthly parts sales goals and proactively promote Titan Machinery's parts and service offerings to all customers, including but not limited to promotions such as Uptime, clinics, parts specials, service promotions, etc.

Develop an annual MC sales budget with the approval of the General Manager and/or Area Product Support Manager for stores within the assigned Area(s) and lead the MC and Laser System business
Support the technical MC needs of assigned stores/customers and bill service labor to customer/unit/warranty as appropriate
Work with assigned store team(s) to ensure timely and correct MC installation, training and support
Utilize Vendor and Titan Machinery programs to drive sales of MC systems, lasers, parts and service
Track all sales, including MC, parts and labor in accordance with company processes and procedures
Conduct demonstrations for customers on-site, at trade shows, and other venues
Conduct application/use training and product sales-focused clinics for MC and laser systems for customers
Train Equipment Sales Consultants, Service personnel and Parts Sales personnel to enable them to successfully sell, install and support MC lasers and systems
Collaborate with store personnel, vendors and manufacturers to resolve issues, including warranty, that arise with MC
Successfully complete MC and parts on-line and instructor delivered training curriculum/courses that are required by our vendors, including but not limited to CNHI, to achieve and maintain certified status and support our customers, stores and equipment
Follow all safety rules and regulations while performing work assignments
Other duties as assigned
Qualifications


Required:
1 + years of related experience and/or related military experience or related education/training (degree, certificate, etc)
Ability to handle and resolve frequent interpersonal conflict
Ability to perform in a fast-paced, stressful work environment
Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
Ability to do local same-day travel up to 80% of the time, overnight travel up to 20% of the time, and work flexible hours
Exemplifies Titan Machinery's Core Values
Keen attention to detail, high level of initiative, and ability to work independently
Excellent verbal and written communication skills
Ability to clearly communicate objectives, provide feedback, manage through influence and develop strong business relationships
Ability to effectively and efficiently resolve customer conflicts and handle highly confidential and sensitive information
Effective at time management and ability to multi-task, prioritize work and meet deadlines efficiently
Strong sales skills including selling opportunities, ideas, and concepts, strong negotiation and closing skills
Strong computer skills including good working knowledge of Microsoft Office
Must have own tools or ability to acquire them
Titan Machinery provides a generous total compensation package including the following:
Health Insurance - Titan Pays the Premium for Single Coverage!!
Dental Insurance - Titan Pays the Premium for Single Coverage!!
Vision Insurance - Optional
Tool/Equipment Reimbursement of up to $1500 per calendar year (TAX FREE benefit!)
HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.
401(k) with company matching on your FIRST DAY of employment
(PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
Performance-based incentives
7 Paid Holidays
Competitive Wages
Paid Long-term Disability Insurance
Paid Basic Life/AD&D Insurance
Supplemental Life Insurance and Income Protection Products - Optional
Identity Theft Protection - Optional
FSA (Flexible Spending Account) for eligible health and dependent care costs
Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile by Sanford
Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
Titan Paid Bereavement Leave
Ongoing Professional Training Opportunities
Tuition Assistance for educational/professional growth
Paid time for Team Titan Volunteer Activities in your Community
Volunteer Firefighter/EMT Paid Time Off
Titan Uniform/Branded Apparel Program
#TMSales
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Wage Range
26.00-35.00