Job Title: Diego Garcia: Dispatcher

Title:
Diego Garcia: Dispatcher

DESCRIPTION OF JOB TASKS AND RESPONSIBILITIES:Provides scheduled and unscheduled taxi service to ensure passengers are picked up and dropped off at designated locations in an appropriately sized vehicle (e.g., the number of occupants per vehicle including the driver shall not exceed the manufacturer's designation), and transported in a safe and timely manner.Provides scheduled shuttle bus services, COMPSRON, and MSC to ensure passengers are picked up and dropped off at designated locations, and transported in an appropriate, safe, and timely manner.Ensures dispatchers brief all operators to complete an Operator's Report of Motor Vehicle Accident Standard Form (SF) SF-91 if they are involved in an accident.Ensures dispatchers are cognizant of the Government's fuel conservation program, and trips are consolidated whenever possible.The Dispatcher's Log (NAVFAC Form 9-11240/2) or activity-generated log shall be used to record all vehicles dispatched for all Class B and C pool vehicles. The Contractor is encouraged to develop an electronic dispatch form. The Dispatcher's Log shall be retained for 90 days.Motor Equipment Utilization Record (DD Form 1970) Trip Ticket shall be issued and a Dispatch Log (NAVFAC Form 9-11240/2) shall be used to record all BSVE dispatched Class B and C pool vehicles.Maintains an up-to-date listing of buses, taxis, and assigned drivers.Assures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers.Operates two-way radio base stations; operates paging system as required; records radio communications as required.Performs a variety of clerical support duties as assigned; type correspondence, memos, and other items; compile data from clearly defined sources and prepare reports; answer the telephone, route calls or messages; prepare and process requisitions; distribute mail.Maintains data required for reports, such as mileage, passengers transported, and accidents.Receives written, verbal or telephone requests for transportation.Selects vehicles suitable for the purpose being requested.Determines and assigns priorities for all but most difficult requests.Checks all driver's licenses for validity before issuance of trip tickets.Selects substitution or replacement of vehicles whether on dispatch, in the shop, or in the yard.Dispatches the shuttle buses and taxis fleet.Check trip tickets for completeness and information accuracy before the driver's duty dispatch.Reports all vehicle discrepancies and keeps informed on shuttle and taxi status to Supervisor, Vehicle Operations occurring within the duration of duty.Gathers and coordinates weather conditions, wind speeds, and related weather disturbances.Performs recording of transportation operation activities including vehicles and personnel accidents and directly coordinates with the appropriate point of contact such as Safety Dept., BOSS Medical, Fire Dept., and HAZMAT if required most importantly to the Transportation Manager.Act on behalf of the Vehicle Operations Supervisor during his absence.Maintains a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of clutter, and trash in all working facilities and areas.Performs other work-related duties and responsibilities as assigned to meet organizational/operational objectives.BASIC JOB QUALIFICATIONS: (Knowledge, Skills, and Abilities (KSAs)Ability to communicate clearly on the radio and telephone.Ability to record, transmit, and report information accurately.Must be able to read, write and speak English fluently.Must pass overseas medical screening and be in good health.Must have the ability to supervise driver personnel and regulates the use of trip tickets.Must know how to initiate judgment in the priority of vehicle dispatching decisions.Must possess administrative, organizational, and computer skills to include proficiency with Microsoft Office suite including (MS Word, PowerPoint, Excel, and Outlook).Proven ability to organize, prioritize, and follow through to completion of multiple tasks, under strict deadlines and changing priorities.Comfort with multi-tasking and handling multiple requests from different individuals and departments.Demonstrate ability to deal with all employees and external customers while conveying a positive service-oriented attitude.Knowledge of principles and processes for providing excellent customer service.JOB SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAININGN/AEDUCATION:Must have at least a high school diploma, technical or vocational course graduate is required.EXPERIENCE:Minimum of three (3) years of dispatching experience or familiarity with scheduling and vehicle operations.In compliance with the U.S. federal government's vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.