Connecting Employers With Military Veterans!

Posted by: Freedom Mortgage on May 17, 2022


Phoenix , FL

Job Description:

The Inside Account Executive for our Wholesale, InTouch division is responsible for establishing and maintaining long-term relationships and partnerships with our Broker Partners. Our Inside AEs work with our Broker Partner Owners along with their Loan Officers and Processors. This role does not communicate with borrowers. Availability, knowledge, and a high-level communication ability will make our Inside AE successful.
Essential Functions
Train our Broker Partners on all things Freedom including our technology, products, and processes. Utilize Salesforce as our CRM to document Partner related communication along with ongoing business dialogue. Manage our customer support processes including the maintenance of our Broker Partners' necessary approvals. Respond to our Broker Partner inquiries, as our subject matter expert, with urgency. Proactively inform our Broker Partners about changes or updates within Freedom or in the industry. Collaborate with Freedom Wholesale Leadership to develop marketing strategies that will help our Partners increase their expertise and performance. Education and/or Experience
High School Diploma Required, Bachelor's Degree preferred. Minimum of one year related experience as Mortgage Account Executive preferred. Proficiency with Microsoft Office Suite products required. Preferred Qualifications
Prior utilization of Salesforce or other CRM software. Mortgage Industry knowledge Experience in Sales and/or Training Familiarity with Call Center KPIs.

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About Freedom Mortgage

At Freedom Mortgage, our mission is to foster homeownership across the United States. We specialize in mortgages that can help you buy or refinance a home regardless of your unique circumstances. We are particularly focused on helping our service men and women realize the American dream of home ownership. To see what our customers say about us, read our Freedom Mortgage reviews. We are the #1 VA lender in the nation 1 We are the #1 FHA lender in the nation 1 We are the #6 residential lender in the nation 1 We are family owned and operated since 1990 We service mortgages for more than 1.25 million customers We are licensed in all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands

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