Posted by: OBXtek, Inc. on Jan 13, 2021
San Antonio , TX
OBXtek Inc. is an established, award-winning, service disabled veteran owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community.
OBXtek is looking for a Senior PC Technician to fill an opening for the San Antonio area. The overall project mission is to have expert support to assist in maintaining the integrity, continuity and daily administration of the Air Force Medical Readiness (AFMRA) IT support organizations. The role of the Senior PC Technician is to support and maintain computer systems, desktops, and peripherals. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
The Senior PC Technician\u2019s role is to monitor and respond to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques. Provide primary interface with vendor support service groups or provide internal analysis and support to ensure appropriate notification during outages or period of degraded system performance. May function as task lead providing guidance and training for less experienced technicians. Assist Personal Computer (PC) Support and Audio Visual Center support technicians as required. Operates in position as alternate Information Assurance Officer (IAO) and alternate Equipment Control Officer (ECO) Support users in the structuring of requests and inquiries with a user oriented language; identifies possible technical problems in the terminal, communication lines or the computer system; and advises the terminal user of where and how to acquire appropriate technical assistance; Use trouble ticket software to document and maintain all user trouble calls. A ticket number will be given to the customer when the ticket is created;
Must be a US citizen with a current active Secret Clearance.
Shall possess as a minimum Security+ certification. 6 years of experience in IT and/or Help Desk to include two 2 years of specialized experience related to Network/Task Management
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People\u2026Our Reputation. Our people are trained professionals who enhance our customers\u2019 knowledge and innovation using technology, collaboration, and education.
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.
As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.
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