Job Title: Principal Sales Engineer, Europe

 
 
Principal Sales Engineer, Europe

Your role in helping us shape the future:
This position applies system level communications engineering knowledge to provide pre-sales technical consultancy to existing and prospective customers, and the sales organisation, to drive revenues and ensure customer satisfaction. The Customer Sales Engineer (CSE) helps identify customer needs then designs technical and operational solutions adapted to these needs and to customer-perceived risks. The CSE manages the senior technical relationship with the customer for the entire life cycle of the service, including supporting the company's operations teams and the customer during times of technical/operational difficulties.

Are you up to the challenge?
Develop and maintain trusting and collaborative technical customer relationships so that the customer experiences Intelsat's technical and operational excellence. Work with all levels of the customer organization to help the sales team identify the customer's needs and technical and financial drivers. Perform communications system design and feasibility analysis to develop solutions that meet both the customer needs and Intelsat's strategies. Support the sales team with customer needs assessments, proposal development and customer communications. Support satellite grooming initiatives by providing technical analysis and coordination between customers and the capacity management, sales, yield management, and operations to help achieve desired capacity optimizations at minimum costs to Intelsat and maximum benefit/minimum disruption to the customers. Support satellite transitions and role consolidation activities by providing technical analysis and coordination between customers and the capacity management, and sales to achieve smooth and effective transitions. Use the knowledge gained by working directly with customers to provide market intelligence to the Product Management and New Product Development teams, helping to guide product evolution and new product developments. Provide customer training on Intelsat products, customer tools, and Intelsat operations. Maintain current knowledge of satellite communications technology developments that enable the provision of more cost effective and efficient customer solutions. Provide coaching and mentoring to less experienced sales engineers, guiding them in supporting sales and customers in building sound proposals and solving customer challenges.
You should definitely have:
Bachelor's Degree in Electrical or Communications Engineering, Physics, Math or equivalent. At least five years of applicable wireless experience including experience with: state-of-the art industry products for ground segment equipment and terrestrial networking infrastructure; vendor VSAT corporate networks products and market trends for corporate and private networks; and training in proposal development and customer presentations Effective English language skills, both written and oral. Knowledge of and ability to perform accurate link budget analysis Ability to travel internationally up to 20% to meet the needs of the business. Ability to make optimal decisions while collaborating with diverse internal and external customers under tight timelines. Knowledge of communications network engineering/design and the economics of satellite communications solutions. Knowledge of the telecommunications industry and transmission technologies. Knowledge of the Broadcast industry and video distribution technologies. Knowledge of the sales/buying processes and demonstrated ability to engage and develop trusting relationships with customers, at all levels, and internally with sales directors
It would be nice if you had:
Experience that includes pre-sales experience and/or experience working with satellite networks.

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.
We emphasize personal and professional growth Awesome benefits including paid holiday, medical, tuition reimbursement, and training Fun, diverse, and inclusive culture
Other Job Info:
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat's customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.