Posted by: Agile Defense on Feb 19, 2020
Job Title:Remedy Developer IV
Location: Quantico, VA
Clearance Level: Active DoD - Secret
• DoD 8570 IAT II (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP)
• BMC Certified Professional BMC Certified Expert
**Selected applicantsmay be subject to a government security investigation and must meet eligibility requirements for access to classified information. **
The mission of the Client is to develop, operate, and maintain enterprise tools and systems to provide situational awareness of network health, vulnerabilities, threats, and events within the Government Enterprise Network and to operate and enhance enterprise tools enabling IT service support and operational management. The Client’s support includes comprehensive Operations and Maintenance (O&M) of USMC enterprise and information systems, both unclassified and classified, deployed in support of the Client’s mission.
The current environment includes the use of Atrium CMDB, Atrium Integrator, Remedy User, Remedy Data Import, Remedy Developer Studio, and Remedy ITSM Process Designer tools to support this task. The environment consists of multiple instantiations of these systems in support of the unclassified, classified, and testing/integrations networks.
The Developer shall be responsible for configuring aspects of the BMC tools deployed by the Client. BMC ITSM Suite (Remedy) versions 8.1 or newer, Apache Tomcat 7.0.52 or newer, BMC Analytics version 7.6 or newer, and BMC Business Objects version 4.0 or newer software systems in a multi-tiered, highly available, enterprise environment.
The current environment includes the use of Atrium CMDB, Atrium Integrator, Remedy User, Remedy Data Import, Remedy Developer Studio, and Remedy ITSM Process Designer tools to support this task.
The environment consists of multiple instantiations of these systems in support of the unclassified, classified, and testing/integrations networks.
The configuration tasks require capabilities in administration, troubleshooting, tuning, and architecting BMC tools in large-scale, global, environments.
The Developer shall develop custom workflows, forms, and applications using the identified tools.
The Developer shall be responsible for developing reports in both the built in Business Intelligence and Reporting Tools (BIRT) and the BMC Business Analytics system.
Support tasks shall also include user support including account and access management, incident response, and responding to informational requests.
Education and Certifications:
DoD 8570 IAT II (GSEC, Security+ CE, CCNA Security or SSCP)BMC Certified Professional BMC Certified ExpertBackground Needed and Years of Experience:
At least 5 years of experience demonstrated experience supporting a Remedy, Apache, Tomcat, BMC Analytics and BMC Business Objects tools
ADDITIONAL SKILLS & QUALIFICATIONS:
Technical Skills (Must Have):
BMC Remedy ITSM Suite 8.1 or newerTechnical Skills (Preferred):
Atrium CMDBBMC Remedy ITSM Suite 9.xBMC Smart ReportingNon-Technical Skills:
Strong oral and written communication skills to communicate with technical, non-technical and senior military personnel to provide briefings and status updates Strong team player qualitiesWORKING CONDITIONS:
Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands: Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements: Stand or Sit Walk Repetitive Motion Use hands/fingers to handle or feel Stoop, kneel, crouch, or crawl Talk/hear See Pushing or Pulling Climb (stairs, ladders) or balance (Ascend/Descend, Work atop, Traverse)
Agile Defense is an Information Technology Solutions provider committed to partnering with our customers to deliver the highest level of service to our customers. We provided Information Technology (IT) services to the U.S. Government, including several United States Civil agencies and various branches within the U.S. Department of Defense.
Agile Defense has established a solid reputation of partnering with our customers to deliver innovative IT solutions with our “Listen. Think. Innovate.” philosophy.
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual\u0027s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
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