Posted by: Eastern State Hospital on May 29, 2019
Location:
Williamsburg , VA
Job Description:
Position Information
Position Information
Working Title
Information Technology Specialist II
Role Title
Info Technology Specialist II - 39112
Job Open Date
05/23/2019
Job Close Date
Open Until Filled
Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
No
Hiring Range
Negotiable (based on experience)
Agency
Eastern State Hospital (704)
Agency Website
http://www.esh.dbhds.virginia.gov/
Location
Williamsburg - 830
Sublocation
Position Number
00415
Job Posting Number
1052582
Type of Recruitment
General Public - G
Does this position have telework options?
No
Bilingual/Multilingual Skill Requirement/Preference
No
Job Type
Full-Time (Salaried)
Job Type Detail
Full-Time Salaried - Non-Faculty- FTS-1
Pay Band
05
Job Description
Eastern State Hospital, located in Williamsburg, Virginia, was founded in 1773, with a well-intentional emphasis on community focused mental health care. This state of the art campus, situated on 500 acres, consists of two patient care buildings with 300 patients, and a highly skilled staff of over 900. Eastern State Hospital is part of the Department of Behavioral Health and Developmental Services ( DBHDS ) system, and is accredited by the Joint Commission.
ESH invites applications for the position of Information Technology Specialist II.
This position will provide technical support to over 850 users to include delivery of hardware, software applications and account management. Support includes 580 computers, 455 printers, 42 locally developed applications and the creation, suspension and deprovisioning of over 850 user accounts. Work varies from moderately complex projects and independent systems and function at varying technical levels and difficulties.
Minimum Qualifications
• Demonstrated ability to solve complex and/or unusual computer problems within site specifications and given deadlines for the agency's workload.
• Knowledge in applying fundamental concepts, procedures and principles to complete difficult tasks.
• Ability to plan and prioritize workload to meet established deadlines.
• Demonstrated ability to interact and communicate with departments and provide customer service to staff to ensure the reliability and utilization of hospitals services, systems and applications.
• Ability to provide guidance and training to staff as needed.
• Ability to perform necessary tasks effectively and independently.
• Knowledge and relative experience in computer configuration and end-user support of hardware, software and peripherals.
• Experience in supporting Microsoft Office applications.
Preferred Qualifications
Certifications in computer sciences and/or applications or a combination of education and experience preferred.
Special Requirements
Minorities, individuals with disabilities, veterans, and people with National Service experience are encouraged to apply. EEO /AA/ TTY . Reasonable accommodations are available to persons with disabilities.
Eastern State Hospital is an Equal Opportunity Employer. Employment opportunities are open to applicants without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability.
Applicants are responsible for ensuring that the application and supplemental materials thoroughly reflects their knowledge, skills, and abilities, as it relates to the advertised qualifications.
For consideration, a completed application must be received online by 11:59PM on the "Job Close Date"
Applicants who list "see resume" in lieu of completing the application may miss the opportunity for consideration.
Eastern State Hospital conducts a comprehensive and thorough background check on all employees.
Special Instructions to Applicants
Eastern State Hospital offers a competitive benefit package to include various health care plans, paid life insurance, Virginia Retirement System retirement plan, 12 paid holidays, annual, family personal and sick leave.
Eastern State Hospital is a tobacco-free facility.
HR. Website URL:
https://virginiajobs.peopleadmin.com/postings/search?utf8=%E2%9C%93&query=&query_v0_posted_at_date=&693%5B%5D=86&627=&696=&commit=Search