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Posted by: Foley Cat on May 26, 2023


Bensalem , PA

Job Description:

Product Support Sales Representative - Construction - Bensalem, PA

Department: Machinery Product Support - Bensalem


• Generating leads using ingenuity and existing resources effectively to increase parts and service revenue.
• Conduct face-to-face calls through persistence and persuasion, identifies and gains access to key decision makers and influencers within the customer's organization.
• Record and update customer equipment lists.
• Utilizes machine information to counsel the customer on how Foley's products/services can be used to increase their productivity and profitability.
• Works with Product Support Sales Manager to establish plans to grow customer business.
• Periodically discusses key accounts with internal departments to ensure consistent sales strategy and focused message to customer.
• Utilizes customer machine information from profiling/needs assessments to counsel the customer on how dealer products/services can be used in new or more effective ways.
• Works to impact customer's business by counseling the customer regarding maintenance and operating practices to help customer become more productive, profitable, and competitive.
• Serves as liaison between internal departments to ensure customer's satisfaction.
• Building relationships with internal dealer departments and Caterpillar contacts to ensure that customers receive service support.
• Regularly interacts with other CSR's and internal sales department peers to share leads, ideas, and techniques.

Recommended Qualifications

• High School Diploma or equivalent is required.
• Minimum 3 years' experience in the heavy equipment industry and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Ability to investigate and follow through discrepancies.
• Excellent communication and interpersonal skills; both verbal and written.
• Experience with Microsoft Office, Excel, and Word.

Due to the large volume of resumes we receive, we do not acknowledge receipt of resumes and we are unable to give status updates. If you are selected for an interview, a member of our recruiting staff will contact you. In the event that you are not contacted within a 3 to 4 week period, it is likely that we are pursuing other candidates. We encourage you to return to this website on a regular basis in the event that another position is of interest to you.

Equal Opportunity Employer

Foley,Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

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About Foley Cat

The Foley name initially was known as a leader of automobile dealerships in Newark, but in 1957 Foley become a Cat® tractor dealer, changing the direction of Foley’s future. Their headquarters today is in Piscataway, NJ, and covers New Jersey, Southeastern Pennsylvania, and Northern Delaware Regions. The company has spanned three generations of the Foley Family. Jamie Foley is CEO, Ryan Foley is President, and Kim Foley is Chairman of the Board of Foley, Inc., and Marine Corps 1967-1971. Our vision is to “Create customer experiences that create customers for life,” and we believe in and strive to achieve our vision by adhering to our company values of trust, communication, relationships, mutual respect, and astonishment, every day. Foley’s divisions provide a diversified line of products, rentals and services to support our wide range of customer needs. The Machinery Division offers the full line of Cat Construction Products, consisting of over 300 machines. Foley Rents offers short term rentals, long term rentals and rent-to-own agreements. Power Systems provides emergency and prime power generator sets, power generation rentals, temperature control rentals, compressed air rentals, marine engines, and industrial engines. The On Highway Division’s capabilities includes services from basic oil changes to major overhauls, and our factory-trained technicians provide expert and reliable service whether it is for Cat or non-Cat truck engines. Foley offers product support capabilities for every division which includes all service and parts availability for all product types. We offer a competitive salary, outstanding benefits and the potential for advancement. Visit http://www.foleyinc.com/about-foley/careers for more information about our career opportunities.

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