Job Title: WIP Service Advisor - Bensalem, PA
Posted by: Foley Cat on Mar 17, 2023
Location:
Bensalem , PAJob Description:
Department: Power Systems Service - Bensalem
Responsibilities
• Takes incoming phone calls as needed and completes service request forms.
• Check for warranty, account, credit and follow COD policy.
• Opens work orders set proper segments.
• Close work orders timely.
• Monitor and close warranty work orders less than 15 days.
• Review performance of technicians for time, materials and cost on quoted work.
• Assists technicians to meet department and company goals.
• Calculates tech time and assists with payroll.
• Assists with notifications of weekend workload and rotation lists.
• Uses Standard Jobs as they are developed.
• Gather KPI information when necessary.
• Adhere to COD Policy, Credit Approval Process, Engine Warranty Policy and Procedures.
Recommended Qualifications
• High School Diploma or equivalent required.
• Excellent communication and interpersonal skills; both verbal and written.
• Strong time management skills, ability to work independently and multi-task effectively in a fast-paced environment.
• Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software.
Due to the large volume of resumes we receive, we do not acknowledge receipt of resumes and we are unable to give status updates. If you are selected for an interview, a member of our recruiting staff will contact you. In the event that you are not contacted within a 3 to 4 week period, it is likely that we are pursuing other candidates. We encourage you to return to this website on a regular basis in the event that another position is of interest to you.
Equal Opportunity Employer
Foley,Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.
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About Foley Cat
The Foley name initially was known as a leader of automobile dealerships in Newark, but in 1957 Foley become a Cat® tractor dealer, changing the direction of Foley’s future. Their headquarters today is in Piscataway, NJ, and covers New Jersey, Southeastern Pennsylvania, and Northern Delaware Regions. The company has spanned three generations of the Foley Family. Jamie Foley is CEO, Ryan Foley is President, and Kim Foley is Chairman of the Board of Foley, Inc., and Marine Corps 1967-1971. Our vision is to “Create customer experiences that create customers for life,” and we believe in and strive to achieve our vision by adhering to our company values of trust, communication, relationships, mutual respect, and astonishment, every day. Foley’s divisions provide a diversified line of products, rentals and services to support our wide range of customer needs. The Machinery Division offers the full line of Cat Construction Products, consisting of over 300 machines. Foley Rents offers short term rentals, long term rentals and rent-to-own agreements. Power Systems provides emergency and prime power generator sets, power generation rentals, temperature control rentals, compressed air rentals, marine engines, and industrial engines. The On Highway Division’s capabilities includes services from basic oil changes to major overhauls, and our factory-trained technicians provide expert and reliable service whether it is for Cat or non-Cat truck engines. Foley offers product support capabilities for every division which includes all service and parts availability for all product types. We offer a competitive salary, outstanding benefits and the potential for advancement. Visit http://www.foleyinc.com/about-foley/careers for more information about our career opportunities.