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Posted by: Raytheon on Jan 24, 2023


Andover , MA

Job Description:

Date Posted:
United States of America
MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA
Position Role Type:
System Administration Section Manager I (M3)
Raytheon Missiles & Defense
Digital Technology Program Services - Land Warfare/Air Defense
Andover, MA & Pelham, NH - Hybrid position - Onsite Frequently

US Security Clearance needed prior to start date

About Us:
At Raytheon Missiles & Defense, you have the opportunity to try new things and make a bigger difference across a broader end-to-end solution, a richer technology and product set, an expanded range of disciplines, a growing global footprint and a more diverse team of colleagues and customers.
Job Summary:
The System Administration Section Manager will lead and manage a team of System Administrators responsible for the day-to-day operations and maintenance of classified Missile Systems (MS) Program computing environments. These environments include a heterogeneous mix of computer, server, and networked hardware and software platforms. As a leader within the Program Services work center, Section Managers are expected to embody, exemplify and encourage outstanding values and behaviors, which are paramount to the candidate's success. The Section Manager will interact with users, Program leadership, Cybersecurity professionals, and other key stakeholders and will also be responsible for the acquisition and allocation of systems resources.  Section Managers are responsible for proactive hiring, assignment, performance management, retention, and development of personnel.  This will be accomplished through the process of developing and setting goals, coaching, mentoring, providing resources, opportunities to showcase talent, and encouraging participation in all aspects of operations, and projects within Raytheon. This position is based in Andover, MA or Pelham, NH, managing on site system administration teams in both locations. The role is hybrid/part time telecommuting, but the selected applicant must be located within a commuting distance to the sites to meet with their teams regularly. This position will require occasional business travel in the domestic US. Relocation is available for the selected applicant if they meet company policy criteria.

Responsibilities to anticipate as a System Administration Section Manager I:
Leading and managing a team of System Administrators to ensure the confidentiality, integrity and availability of IT systems and applications within their assigned section. Providing leadership to support a varied range of administrative tasking, to include corrective/preventive maintenance, recurring operations functions, account management, and system optimization. Performing leadership and managerial duties for team members, including but not limited to, Performance and development assessments, Career planning, Resource management, Timecard approval, Personal-Time-Off (PTO) approval and management, Talent interviewing and hiring. Supervising administrators whose duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space. Working with team members to maintain as-is plans for managed systems and projects. Developing and monitoring policies, standards, processes, and goals for direct reports. Coordinating system administrative support for training development/evaluations and operations and sustainment plans. Participating in Change Request reviews, to include participating in Change Management boards at multiple program levels. Coordinating technical and process document reviews and resolving system administration, engineering and integration issues. Participating and leading technical meetings with team members and other program personnel and representing the organization in functional area matters Upholding company values and behaviors. Systems are operational 24x7 and occasionally require work effort beyond standard work hours, must be able to travel 10% and able to lift 15 pounds Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

Qualifications You Must Have:
Role Typically requires a Bachelor's degree plus 5 years directly applicable experience in System Administration or technology roles, OR in lieu of a degree a total of 9 years directly applicable experience. Advanced degree with 3 years' experience OR Associate Degree with 7 years also acceptable. The ability to obtain and maintain a US Secret security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Experience working as a System Administrator or System Engineer working in Windows or Linux Operating environments Experience in Project Leadership, line supervision or management, or Project management

Qualifications We Value:
An active DoD Top Secret clearance with investigation date completed within the past 6 years Knowledge of technical, analytical, and problem-solving activities, as well as the ability to perform reviews of technical processes and solutions Direct working experience with NISPOM, JAFAN, JSIG, and/or DoD/RMF guidelines Organizational skills to include attention to detail, time management and ability to multitask. Experience with handling and working with classified information Experience supporting engineers in software, simulations, and hardware development Knowledge in the following areas: patch management, High Performance Computing, OS Upgrades, computer security, system monitoring and logging Knowledge of Storage Area Network (SAN) and Network Attached Storage (NAS) systems Knowledge of virtual host solutions (e.g., VMware) Experience with requirements gathering, planning, and managing deployment, installation, maintenance and upgrade efforts, over multiple geographic sites Experience managing IT services and support in a 24/7 real time operational environment Experience leading geographically dispersed teams Industry certifications including but not limited to: Security +, CISSP, ITIL, ISC2, PMP etc. 2 years demonstrated experience leading a team Demonstrated experience planning, managing budgets, and head count Knowledge of proposal development tasks

What We Offer :
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Relocation support is available according to company policy criteria.

Employee Referral Award Eligibility:  Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles.  ALL eligibility requirements must be met ( see guidelines ) to receive the Referral Awarding.

Clearance Information: This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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About Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. With four industry-leading businesses ? Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense ? the company delivers solutions that push the boundaries in avionics, cybersecurity, directed energy, electric propulsion, hypersonics, and quantum physics. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

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