Job Title: SWAT Specialist - Transload (Innovation)
Posted by: Performance Team on Nov 17, 2022
Location:
EL SEGUNDO , CAJob Description:
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk.
Job Description
Summary:
The SWAT Specialist will be part of an internal support team (Operations Development Team or OPS-DEV) which treats Maersk, PT, and HUDD operationally groups as their customers. The position is a dynamic role comprehensive of being an operations process and systems SME (subject matter expert) with additional responsibilities related to project management, technical writing, and continuous improvement. Our team has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more.
Primary Responsibilities: Supporting and driving new customer onboardings. Supporting and driving system implementations. Supporting and driving digital transformation efforts as well as helping create the initiatives. Problem solving dynamic operational and/or systemic challenges. Documenting processes and support in training and implementation of the processes. Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies. Evaluating use of tools used by operators to ensure maximum ROI on investments. Develop reporting tools and KPIs to maximize visibility into trends of the business. Lead new business and systems implementations. Technical writing of BRDs, SOPs, IOPs, and creation of process maps. Train users on systems and processes. Manage, communicate, and resolve operational, process and systems issues. Pro-actively identify trends, process improvements and customer needs and propose and implement solutions. Acts as a liaison for cross-functional support teams (Administration and Operations) to achieve customer and company business objectives. Create and execute project plans crossing over several departments. Create measurable goals for projects and initiatives. Track progress throughout the projects and initiatives. Qualifications: Knowledge of MS Office products Ability to quickly learn new systems or software Ability to write clear and concisely Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion. Strong communication skills, verbal and written Customer focused Adaptive to change and able to work well under pressure Self-driven and motivated Organized We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. If you are interested in applying for employment with Performance Team- A Maersk Company in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the Human Resources Department by calling 844-447-7878 or emailing hr.support@performanceteam.net. Determination on requests for reasonable accommodation are made on a case-by-case basis.
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk.
Job Description
Summary:
The SWAT Specialist will be part of an internal support team (Operations Development Team or OPS-DEV) which treats Maersk, PT, and HUDD operationally groups as their customers. The position is a dynamic role comprehensive of being an operations process and systems SME (subject matter expert) with additional responsibilities related to project management, technical writing, and continuous improvement. Our team has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more.
Primary Responsibilities: Supporting and driving new customer onboardings. Supporting and driving system implementations. Supporting and driving digital transformation efforts as well as helping create the initiatives. Problem solving dynamic operational and/or systemic challenges. Documenting processes and support in training and implementation of the processes. Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies. Evaluating use of tools used by operators to ensure maximum ROI on investments. Develop reporting tools and KPIs to maximize visibility into trends of the business. Lead new business and systems implementations. Technical writing of BRDs, SOPs, IOPs, and creation of process maps. Train users on systems and processes. Manage, communicate, and resolve operational, process and systems issues. Pro-actively identify trends, process improvements and customer needs and propose and implement solutions. Acts as a liaison for cross-functional support teams (Administration and Operations) to achieve customer and company business objectives. Create and execute project plans crossing over several departments. Create measurable goals for projects and initiatives. Track progress throughout the projects and initiatives. Qualifications: Knowledge of MS Office products Ability to quickly learn new systems or software Ability to write clear and concisely Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion. Strong communication skills, verbal and written Customer focused Adaptive to change and able to work well under pressure Self-driven and motivated Organized We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. If you are interested in applying for employment with Performance Team- A Maersk Company in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the Human Resources Department by calling 844-447-7878 or emailing hr.support@performanceteam.net. Determination on requests for reasonable accommodation are made on a case-by-case basis.
Pay Rate:
Unspecified
HR. Website URL:
https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=4C03C020626494C3F1618D2AE7E8AAAE
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About Performance Team
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk.
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