Job Title: Live Event Support Technician, Virtual
Posted by: Yorktel on Nov 14, 2022
Location:
Job Description:
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
Yorktel is currently seeking a Live Event Support Technician, Virtual who will be responsible for the successful execution of virtual, and hybrid corporate communication services. Includes scheduling and customer coordination, production coordination and logistics to ensure the proper personnel and resources are allocated and provided in support of customer events. The Live Event Support Tech oversees all aspects of virtual production(VMIX), including streaming media. Qualified candidates must be proficient with a wide range of technologies related to virtual production tools, streaming media, and virtual meeting rooms like Webex, Zoom, and Teams.
Roles and Responsibilities
This position regularly collaborates with customer stakeholders and internal team leaders to define and refine production vision, plan, schedule, budget, execution, deliverables, and quality assurance. Open channels of communication are maintained with all parties to ensure continual feedback loops throughout the preproduction, production and post production phases of the engagement.
The position will:
proactively monitor appropriate communications channels
promptly respond to requests from customers, colleagues and other stakeholders
delegate or escalate where necessary but retain ownership to follow-up and ensure follow-through
Produce virtual events using virtual technologies (VMIX, Virtual Meeting rooms)
Understanding of streaming protocols (RTMPS)
Production management and coordination virtual, high profile corporate events
Comprehension of camera operation, lighting and field audio.
Write and update standard operating procedures, processes, lessons learned and best practices.
Research state-of-the-art equipment, emerging technologies and industry trends
Ensure that quality expectations are achieved, standard operating procedures are followed, and production costs are within budget.
Knowledge of and adherence to Yorktel policies and procedures
Other duties as assigned
Education and Experience
Bachelors degree in broadcast production, technical certification from trade school, or related experience
Minimum of 2 years of direct, relevant experience
Skills and Qualifications
Experience in virtual production environment
Excellent interpersonal skills
Must be capable of managing multiple projects under tight deadlines
Excellent written and verbal communication skills
Ability to interact professionally with high level, high profile executives and public figures
Excellent customer service, problem solving and troubleshooting skills
Detail oriented self starter; must be capable of working independently with little supervision
Present a professional appearance at all times
Technical expertise in a broad range of state-of-the-art production equipment
Familiarity with streaming media and digital media formats and encoding
Holiday, evening or weekend hours may be required
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination
Yorktel is currently seeking a Live Event Support Technician, Virtual who will be responsible for the successful execution of virtual, and hybrid corporate communication services. Includes scheduling and customer coordination, production coordination and logistics to ensure the proper personnel and resources are allocated and provided in support of customer events. The Live Event Support Tech oversees all aspects of virtual production(VMIX), including streaming media. Qualified candidates must be proficient with a wide range of technologies related to virtual production tools, streaming media, and virtual meeting rooms like Webex, Zoom, and Teams.
Roles and Responsibilities
This position regularly collaborates with customer stakeholders and internal team leaders to define and refine production vision, plan, schedule, budget, execution, deliverables, and quality assurance. Open channels of communication are maintained with all parties to ensure continual feedback loops throughout the preproduction, production and post production phases of the engagement.
The position will:
proactively monitor appropriate communications channels
promptly respond to requests from customers, colleagues and other stakeholders
delegate or escalate where necessary but retain ownership to follow-up and ensure follow-through
Produce virtual events using virtual technologies (VMIX, Virtual Meeting rooms)
Understanding of streaming protocols (RTMPS)
Production management and coordination virtual, high profile corporate events
Comprehension of camera operation, lighting and field audio.
Write and update standard operating procedures, processes, lessons learned and best practices.
Research state-of-the-art equipment, emerging technologies and industry trends
Ensure that quality expectations are achieved, standard operating procedures are followed, and production costs are within budget.
Knowledge of and adherence to Yorktel policies and procedures
Other duties as assigned
Education and Experience
Bachelors degree in broadcast production, technical certification from trade school, or related experience
Minimum of 2 years of direct, relevant experience
Skills and Qualifications
Experience in virtual production environment
Excellent interpersonal skills
Must be capable of managing multiple projects under tight deadlines
Excellent written and verbal communication skills
Ability to interact professionally with high level, high profile executives and public figures
Excellent customer service, problem solving and troubleshooting skills
Detail oriented self starter; must be capable of working independently with little supervision
Present a professional appearance at all times
Technical expertise in a broad range of state-of-the-art production equipment
Familiarity with streaming media and digital media formats and encoding
Holiday, evening or weekend hours may be required
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination
Education Level:
Bachelors degree or higher
Pay Rate:
Commensurate with experience
HR. Website URL:
https://www.yorktel.com/about-us/careers/
Security Clearance:
None
Travel Requirements:
None
Sign Up to Apply to this position
(if you already have a CGO account, just press the button below)
About Yorktel
Yorktel is a leading provider of collaborative services and solutions that enhance workforce productivity in the Commercial and Public Sectors. The company offers managed services, concierge services, streaming services, staffing services, installation services, B2B Exchange and interoperability services, hosted services, help desk services, systems integration to include design/build for applications like telepresence, event management and video production. The company operates redundant Video Network Operation Centers, has a 24x7 Help Desk, has a global field force and is supporting customers across 72 countries. Founded in 1985, Yorktel is headquartered in Eatontown, New Jersey, and has locations across the U.S. and in the UK. For more information, visit www.yorktel.com.
Please visit this employer's Public Profile to see more jobs offered by Yorktel