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Posted by: CAQH on Jul 04, 2022


Location:

Washington , DC

Job Description:

The Specialist, Implementations works closely with the Implementations team, outside vendors, and consultants to support client implementations . A successful Specialist, Implementations must be a highly motivated individual who thrives in a fast-paced environment with constantly changing priorities. This person should be an excellent communicator and a patient problem solver with exceptional time management skills.

Specific Responsibilities
Create project plan for clients following the sale of CAQH solutions. Support implementation team with pre-implementation activities to ensure a seamless, efficient client implementation. Engage with healthcare providers to encourage them to use CAQH solutions for submitting their information to health plans and other participating organizations. Explain the benefits of the solutions and how they work. Provide troubleshooting assistance to providers who require help using the system. Develop preventive measures and document issue resolution procedures. Manage calendars and implementation flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Install, support, and maintain Policies & Procedure related to Implementations. Contribute to business meetings and report on issue status. Develop support plan to prioritize and resolve multiple issues. Address customer issues promptly and accurately.

Knowledge, skills and abilities
Create project plan for clients following the sale of CAQH solutions. Support implementation team with pre-implementation activities to ensure a seamless, efficient client implementation. Engage with healthcare providers to encourage them to use CAQH solutions for submitting their information to health plans and other participating organizations. Explain the benefits of the solutions and how they work. Provide troubleshooting assistance to providers who require help using the system. Develop preventive measures and document issue resolution procedures. Manage calendars and implementation flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Install, support, and maintain Policies & Procedure related to Implementations. Contribute to business meetings and report on issue status. Develop support plan to prioritize and resolve multiple issues. Address customer issues promptly and accurately.

Experience
1-2 years of experience in healthcare preferred. 1-2 years of project management experience preferred. Call center and vendor management experience preferred.

Education
Bachelor's degree preferred (business, healthcare administration, or technology).

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Employment Type
FULL_TIME

Hiring Organization
CAQH

Pay Rate:

Unspecified

HR. Website URL:

https://www.caqh.org/about/careers

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About CAQH

For more than 20 years, CAQH has created shared initiatives to streamline healthcare administration. Today, CAQH technology-enabled solutions, operating rules and research help nearly 1,000 health plans, 1.6 million providers, government entities and vendors connect, exchange information and operate more efficiently. Solutions CAQH technology-enabled solutions eliminate redundant and inefficient administrative processes between health plans and providers for credentialing, directory maintenance, coordination of benefits and other essential business functions. Operating Rules CAQH Committee on Operating Rules for Information Exchange (CORE) brings the healthcare industry together make sharing business information more automated, predictable and consistent. CAQH CORE Certification is the industry’s trusted seal of approval to distinguish organizations that meet the highest standards for electronic data exchange. Research CAQH Explorations researches opportunities to reduce the burden of manual processes in healthcare administration. Each year, the CAQH Index measures the industry’s progress toward a more automated and efficient healthcare system. Mission Statement To accelerate the transformation of business processes in healthcare through collaboration, innovation and a commitment to ensuring value across stakeholders. Vision CAQH is the leader in creating shared solutions to streamline the business of healthcare.

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