Job Title: Sr. Manager EDI Integration

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.

McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe – one product, one partner, one patient at a time.

Current Need

We are searching for a Sr. EDI Manager in Irving, TX to join the team.

Position Description

The Sr. Manager EDI provides leadership and is responsible for delivery and support of the company’s EDI processes in support of key business functions.
Ensures that the team delivers agreed upon work products within the timeframes and quality characteristics specified
Continuously improves delivery of EDI services, achieve EDI Operations and Support performance targets while maintaining adherence to defined McKesson processes, workflow, methodology and technology standards
Effective resource manager for EDI team members, sets clear objectives, provides coaching and mentoring, addresses performance, facilitates resolution of issues
Key Responsibilities

Responsible for providing oversight of employees making recommendation on design and configuration decisions in an existing EDI application.
Reports to the Director Software Engineering.
Ensures that the team delivers agreed upon work products within the timeframes and quality characteristics as determined by the Director Software Engineering.
Resolves issues and removes impediments for the EDI services area.
Escalates the issues that may delay completion of committed work to the Director Software Engineering to find an acceptable resolution.
Meet with other parties including Business SMEs, Project and Portfolio Management team, McKesson IT liaisons, EDI teams, Web & BI Team, and other subject-matter experts to analyze problems, find solutions, and resolve issues.
Manage and monitor project tasks / remedy support and help ensure that all tasks are completed satisfactorily within the timeframe specified.
Collaborate closely with Project and Portfolio Management teams to ensure issues are quickly resolved and the components produced properly integrated with other release components.
Facilitate and ensure the completion of deployment and early life support obligations
Schedule and lead or attend ongoing meetings regular team activities
Bi-Weekly 1:1s with direct reports
Weekly Staff meeting with direct reports – review capacity planning and project pipeline
Weekly Capacity, Demand and Resource Planning Meeting
Bi-Monthly Operations and Support Meeting
Manage team service, operating levels and other commitments
Assist in the negotiation of an Operating Level Agreement that governs services provided by the Scrum Team
Facilitate weekly status reporting to Director Software Engineering
Ensure team information is current and accurate
Actively review and manage backlog
Collaborate with Portfolio Management team to proactively understand and plan for future work
Represent team at key cross-functional groups including Design Validation sessions for new business and active projects.
Effectively guide and manage the team resources. Provide mentoring and oversight of direct reports.
Develop and promote a productive, collaborative, learning-based team environment.
Clearly define responsibilities and expectations for each team member.
Provide consistent feedback on performance
Support development opportunities.
Perform effective issue management and resolution
Complete all McKesson HR related activities per defined schedule
Provide real-time guidance and leadership to Scrum team members
EXPECTED OUTCOMES

Customer

Achieved or exceeded performance targets specified by the Director Software Engineering
Built and maintained good relationships with other key stakeholders
Properly partnered with other McKesson IT teams to deliver value to the business partner
Meet service deadlines and effectively managed and communicated exceptions
Operational and Internal Processes

Identified process improvements to gain additional efficiencies for operations and support of EDI services
Effectively implemented and adhered to internal processes, design and development standards and optimization efforts
Worked collaboratively with other team members to continually improve process knowledge and effectively used information
Measurements

McKesson IT Integration SLAs and metrics
Peer / Business Partner Surveys for direct reports
Customer Satisfaction Surveys
Financials
Employee Opinion Survey
Learning and Growth
Effectively led the Team Members
Participated as effective team player, measured through the Peer Review Survey
Demonstrated improvement and established core skill sets

Minimum Requirements

Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Critical Skills

7+ years professional experience in technical or project management position
3+ years in a similar service role, e.g., Development Lead, BA Manager, Project Leader
Strong SAP/EDI experience
Solid understanding of SAP/EDI business processes for 3 or more modules
Solid understanding of SAP/EDI technical application architecture best practices
Strong functional and technical background.
Strong functional experience in the SAP Procure to Pay and Order to Cash modules, as well as good understanding of other SAP ECC modules.
Project management skills with preferred experience with Agile Methods and Scrum
Technical skills for understanding the development, configuration, implementation and support of business solutions
Process knowledge and process methodology background
Additional Knowledge and Skills

Background in IT technologies and customer solutions
Ability to work in a team environment and collate feedback from all levels within the business and technical environments
Ability to manage multiple priorities in a complex technical environment
Demonstrated change leadership skills (i.e., ability to effectively manage communication, negotiate successful outcomes, identify risks, engage correct stakeholders, etc.)
Demonstrated success in managing a team of technical resources
Accountable and empowered ability to take responsibility, self-start to ensure realization of desired business outcomes
Demonstrated ability to effectively lead and manage a team of technical resources
Collaboration and cross-functional leadership must be able to work with leaders from other teams
Creative problem solving, able to quickly assess issues and implement solutions
Deep and balanced knowledge of both business and technical processes to help guide team to successful outcomes
Education

Bachelor's degree or equivalent work experience is required


Physical Requirements

General Office Demands

Must be authorized to work in the US. Sponsorship is not available for this position.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

McKesson is an Equal Opportunity/Affirmative Action employer.