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Posted by: Cleveland Brothers on Oct 13, 2021


Harrisburg , PA

Job Description:

Job Duties:
-Answer incoming rental and sales related calls
-Maintain call log and freight log
-Qualify customer's needs with rental equipment availability will interface with neighboring cat dealers to acquire equipment
-Quoting customers on all rental equipment
-Assist in educating customers on equipment specifications
-Initiate and maintain rental contracts accurately and timely
-Building relationships with vendors
-Acquire required information needed for credit department to approve payment terms
-Process CAT Access and credit card payments
-Track equipment using GPS database
-Coordinate with service departments at all locations to arrange rental ready status of the fleet
-Communicate with transportation department for rental deliveries and call offs
-Obtain proof of required insurance from customer's insurance company
-Assist other Rental operation specialists and Salesman maximizing the utilization of rental inventory within the entire company
-Other duties as assigned by Supervisor
-The individual in this position must have excellent communication, leadership and organizational skills
-He/She must be able to critically think and make sound business decisions
-The individual must be able to maintain a detailed, accurate, and precise list of daily/weekly/monthly duties including problem resolution, correspondence and close loop follow up activities
-Must be able to juggle many tasks simultaneously, respond to all issues in a timely manner and still be available to handle new incoming issues -He/She must be able to interface on a professional level at all times with a variety of different personalities in and out of the organization
-Must be a team player whose enthusiasm and dedication to the department and company is an example of which the entire team follows
-This position requires optimal dedicated time and attention
-Strong Computer and phone skills, organizational skills & time management skills are a must
-All successful applicants must be capable of working with little supervision, applicant must be a skilled at multitasking & customer satisfaction
-College degree preferred or an equivalent combination of training and experience acceptable to the Company
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company https://clevelandbrothers.applicantpool.com

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About Cleveland Brothers Equipment Co.

We Are Looking For Great Technicians! Cleveland Brothers Equipment Co., Inc. can trace its origin back to 1937 when Bob and Roy Cleveland started a landscaping contracting company. The company evolved throughout the years working on numerous high profile jobs. In response to their development they started searching for new opportunities, Bob and Roy eventually took over the Caterpillar dealership in Central Pennsylvania. On October 10, 2005 Cleveland Brothers acquired Beckwith Machinery Company. In addition Cleveland Brothers also acquired One Call Rentals, a network of Cat Rental Stores in Western Pennsylvania and Northern West Virginia. One Call Rentals handles Caterpillar compact construction equipment and allied equipment such as air compressors and aerial lifts. This expansion allowed the Cleveland Brothers family of companies to serve 59 Pennsylvania counties in an area that stretches from the Northeast corner of the state throughout all of Central and Western Pennsylvania. Included in this new territory are 17 counties in Northern West Virginia and 2 in Western Maryland. Caterpillar Dealerships are great places to work, and Cleveland Brothers, who is serving Pennsylvania and West Virginia, is one of the best. With competitive compensation, affordable cost of living, proximity to big cities and outdoor adventures, Cleveland Brothers is a great place to start your next career. Looking for a Career as a CAT Technician? We NEED great people! See open positions at: www.clevelandbrothers.com/careers

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