Job Title: Cloud Help Desk Engineer

Peraton is seeking a Cloud Service Reliability Engineer in Chantilly, VA to support our Intelligence Community customer as part of a highly talented, highly motivated and high-performing team . As part of the Infrastructure O&M Support team you will be r esponsible for the availability, performance, monitoring, and incident response, among other things, of the Cloud Infrastructure that we support in a 24/7 environment.

Ensure the uptime of our multi-tenant infrastructure Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes Configure and use state of the art monitoring tools to gather insights and then act upon the results Conduct incident response and in-depth root cause analysis. This position is hands-on, requiring the ability to provide first level system and network support and problem resolution identification. The candidate would be responsible for the monitoring the daily software and network operations in a distributed environment. Also responsible for monitoring, working with users on fault isolation and resolution, as well as system analysis and reporting. This job will include shift work to allow for complete 24x7 monitoring of software systems.
Required Qualifications:
You have at least an associate's degree in Engineering or Computer Technology or Advanced Military Training. However, equivalent experience in lieu of a degree will be considered. You have at least 2 years of relevant experience
You have experience working with Windows and Linux operating systems. You have experience with distributed computing technologies. You have experience with virtualization technologies (e.g. OpenStack, Citrix XenServer Red Hat Enterprise Virtualization, and/or VMWare), Docker Containers, Ansible, and Heat templates. You have experience with front end processing and network gateway appliances and /or software. You have experience working in a customer environment and/or a classified environment. You have a background in supporting software and/or network operations with a clear understanding of networking fundamentals. You have experience with Linux/Unix and Windows operating systems. You hold a current CompTIA Security+, CASP or CISP certification. Computing Environment Certification (e.g. Linux+, RHCSA, RHCE, MCSA). You are able to effectively communicate both with customers and technical staff. You have an active TS/SCI security clearance, willing to undergo and pass a polygraph examination You are willing to work in a 24/7 environment Desired Qualifications:
Have an active TS/SCI with Polygraph Have experience with infrastructure automation technologies including OpenStack, Ansible, Heat, Puppet, etc. Experience on Cloud Computing Fundamentals. Have a good understanding of KVM Virtualization technologies. Have previous experience with networking equipment. Have experience with Intelligence or DoD programs, either within the military or as a civilian contractor, is desired.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our 22,000 employees do the can't be done, solving the most daunting challenges facing our customers.

We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.