Job Title: Business Analyst
Posted by: Capstone Corporation on Jun 07, 2021
Location:
Pensacola , FLJob Description:
Overview
Capstone is seeking a Joint Services Transcript (JST) Business Analyst to support the Navy's MPTE TSS contract, by providing resolution of military transcript issues and conducting extensive research, analysis, and data maintenance for military transcript disbursement. The JST Business analyst rearches and provides guidance on military transcripts data issues/corrections and updates to various branches of the Department of Defense (DoD), Army, Coast Guard, Marine Corps and Navy analysts. This position is located in Pensacola, Florida.
Responsibilities
Reviews official records to update data and provide JST for service members who do not have current records and research those records to ensure complete and accurate data to generate transcripts. Provides application management for the Joint Services Transcript and Degree Planning Tool applications by ensuring that users have the appropriate permissions or establishing new access for service members and post-secondary learning institutions making sure that documentation is submitted if needed. Provides system maintenance for Degree Planning Tool. Documents and submits all configuration items (required deliverables per life cycle phase/event) in a consistent manner in accordance with policy requirements. Identifies and researches ACE data problems and resolve issues. ACE issues that required ACE actions are forwarded to ACE with recommendations for resolution. Validated ACE data to ensure that service members are being awarded the appropriate recommended college credit. Researches and reviews the updated DLPT/CLEP data Score exceptions. Analyzes unique IT and web site connectivity issues for service members and post-secondary institutions and resolved accordingly. Verifies, maintains, and manages data in the Academic Institution Module uploaded by the Academic Institutions to include but not limited to degrees, course catalog, grades, and tuition cost. Systematically processes transcript requests for service members and ensured delivery of official transcripts to post-secondary institutions via IT solutions such as web and SFTP data feeds to DLA for printing. Manages special transcripts processing request that involved researching to verify the request is valid and legitimate. Validates and documents functionality, compatibility and integration of all content/applications/IAVA changes/updates before introduction into the production environment. Researches returned transcripts to determine if the information concerning a post-secondary institute was valid or if the data in the institutions table has to be updated in JST. Maintains records management flow during and after completion of analysis. Performs data quality assurance on the JST transcripts and work with ACE to identify and correct any data issues, Monitors and works data exceptions for data feeds and extracts. Responds and resolves various technical issues concerning the application, data and other related IT issues, Supports various applications such as Serena, Oracle Relational Database Management System, Structured Query Language (SQL).
Basic Qualifications
Minimum education and experience:
High School Diploma. Six (6) years of overall experience with general experience in electronic documentation, system administration, network administration, and/or database administration.Minimum qualifications:
Knowledge of and skill in working with clients and customers to assess their needs, provide information and assistance, resolve problems, and satisfy expectations to provide quality products, services, and customer support through phone and email. Strong interpersonal skills in both customer interactions and team interactions. Strong writing and oral communication skills to support a high level of customer service.Minimum clearance:
DOD Secret Clearance.
EEO statement
EOE minority/female/disability/veteran
Preferred Qualifications (Text Only)
- Bachelor's degree in Computer Science or Management Information Systems
Capstone is seeking a Joint Services Transcript (JST) Business Analyst to support the Navy's MPTE TSS contract, by providing resolution of military transcript issues and conducting extensive research, analysis, and data maintenance for military transcript disbursement. The JST Business analyst rearches and provides guidance on military transcripts data issues/corrections and updates to various branches of the Department of Defense (DoD), Army, Coast Guard, Marine Corps and Navy analysts. This position is located in Pensacola, Florida.
Responsibilities
Reviews official records to update data and provide JST for service members who do not have current records and research those records to ensure complete and accurate data to generate transcripts. Provides application management for the Joint Services Transcript and Degree Planning Tool applications by ensuring that users have the appropriate permissions or establishing new access for service members and post-secondary learning institutions making sure that documentation is submitted if needed. Provides system maintenance for Degree Planning Tool. Documents and submits all configuration items (required deliverables per life cycle phase/event) in a consistent manner in accordance with policy requirements. Identifies and researches ACE data problems and resolve issues. ACE issues that required ACE actions are forwarded to ACE with recommendations for resolution. Validated ACE data to ensure that service members are being awarded the appropriate recommended college credit. Researches and reviews the updated DLPT/CLEP data Score exceptions. Analyzes unique IT and web site connectivity issues for service members and post-secondary institutions and resolved accordingly. Verifies, maintains, and manages data in the Academic Institution Module uploaded by the Academic Institutions to include but not limited to degrees, course catalog, grades, and tuition cost. Systematically processes transcript requests for service members and ensured delivery of official transcripts to post-secondary institutions via IT solutions such as web and SFTP data feeds to DLA for printing. Manages special transcripts processing request that involved researching to verify the request is valid and legitimate. Validates and documents functionality, compatibility and integration of all content/applications/IAVA changes/updates before introduction into the production environment. Researches returned transcripts to determine if the information concerning a post-secondary institute was valid or if the data in the institutions table has to be updated in JST. Maintains records management flow during and after completion of analysis. Performs data quality assurance on the JST transcripts and work with ACE to identify and correct any data issues, Monitors and works data exceptions for data feeds and extracts. Responds and resolves various technical issues concerning the application, data and other related IT issues, Supports various applications such as Serena, Oracle Relational Database Management System, Structured Query Language (SQL).
Basic Qualifications
Minimum education and experience:
High School Diploma. Six (6) years of overall experience with general experience in electronic documentation, system administration, network administration, and/or database administration.Minimum qualifications:
Knowledge of and skill in working with clients and customers to assess their needs, provide information and assistance, resolve problems, and satisfy expectations to provide quality products, services, and customer support through phone and email. Strong interpersonal skills in both customer interactions and team interactions. Strong writing and oral communication skills to support a high level of customer service.Minimum clearance:
DOD Secret Clearance.
EEO statement
EOE minority/female/disability/veteran
Preferred Qualifications (Text Only)
- Bachelor's degree in Computer Science or Management Information Systems
Pay Rate:
Unspecified
HR. Website URL:
https://www.capstonecorp.com/careers
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