Job Title: Aviation Field Service Engineer

We're looking for a few good engineers to soar with us. Whether you love providing technical support or having the knowledge and know how to operate Garmin avionics, our field service engineers enjoy the flexibility of a multi-faceted job that allows them to have a hand in our OEM avionics. Our detail-oriented field service engineers know the specifications, capabilities and operation of our avionics products. They can provide technical support remotely or on-site and can even complete installations in an aircraft manufacturing environment - of course, ensuring strict compliance with all applicable rules and regulations. While we strive for continual innovation, we ensure our combination of performance, safety, quality, value, innovation and ease of operation give our pilots an unwavering level of confidence when they're up in the air.
If you think you have what it takes, apply for our full-time Field Service Engineer position at our headquarters in Olathe, Kansas. In this role, you'll be responsible for answering customer and installer technical inquiries regarding Garmin products via telephone, letters, fax, and email. You may also travel to customer's facilities to provide on-site support of Avionics Installations and troubleshooting as required. Other essential functions include:
Arrange for repair of customer equipment to be returned to the factory Arrange for exchange of out of box failures of Garmin equipment Act as liaison between customer and associates of other departments within Garmin Monitor, document, and report failure trends in Garmin equipment Identify and recommend improvements in Garmin products, documentation, and procedures Review special circumstances and authorize warranty service when deemed appropriate Provide on-site support of Avionics Installations and troubleshooting in an Aircraft Manufacturing environment Verify reported defective products at Customer's facility Act as liaison between customer and other departments at Garmin Qualified candidates will have the following:
Associate's degree or equivalent military/trade school OR a minimum of 4 years' experience performing a role substantially similar to the essential functions of this job description Must possess a minimum of 2 years' experience in avionics installation and troubleshooting Must demonstrate a high level of interpersonal and communication skills to work across functional and organizational lines Must demonstrate a superior customer-oriented attitude Must demonstrate broad knowledge of aircraft systems and avionic sub-systems Must possess proficiency using personal computers and Microsoft Office Must possess the ability to LRU level troubleshoot and repair various avionic systems Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision Ability to prioritize and multi-task in a flexible, fast-paced, and challenging environment Must be team-oriented, possess a positive attitude, and work well with others Driven problem solver with proven success in solving difficult problems Previous avionics experience in an aircraft maintenance facility and/or an aircraft manufacturing environment and experience troubleshooting and installing Garmin avionics systems is highly preferred!
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.