Job Title: Helpdesk/Deskside Support Specialist
Posted by: OBXtek, Inc. on Jan 13, 2021
Location:
Washington , DCJob Description:
Overview
OBXtek Inc. is an established, award-winning business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community.
Responsibilities
OBXtek is seeking a Helpdesk/Deskside Support Technician/ Jr. Systems Administrator to handle the following tasks:
Monitors and responds to technical control facility hardware and software problems Develops and maintains configurations for workstations, peripherals and cabling Supports hardware, software and/or network problem identification and resolution Configures, tests and evaluates hardware and software products to enhance information security Provides help desk receiving and response to requests for service Provides hardware maintenance support such as board replacement, comm and peripheral devices, cable switching, break/fix Optimizes system operation, resource utilization and LAN capacity
Qualifications
Must be a US Citizen
Must have a current security clearance at TS/SCI Level.
Immediate family members must also be US Citizens (immediate family is defined as Mother, Father, Brother, Sister, Spouse, Children, or co-habitant).
Certifications:
Must be at least IAT Level 1 certified: CompTIA A+, Net+ or CCNA-Security
Experience/Skills:
4 years\u2019 experience, 2 years with Associates degree Hands-on LAN and System Administration experience. Specialized experience in such areas as helpdesk phone contact, deskside and LAN support, some Windows administration, some Server administration, Help Desk, hardware maintenance, system and network optimization and capacity planning. Knowledgeable in data scopes, patch panels, modems, concentrators, and associated network management terminals and security software Possesses Windows Desktop Administration skills Possesses some Windows Server Administration skills a Plus Strong interpersonal skills and teamwork skills Experience with a SQL based database (Oracle, MS SQL, MySQL) a Plus Experience with Video Teleconferencing Centers (VTC) and/or Audio Video (AV) equipment a Plus Experienced with basic scripting (any language)
Company Information
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People\u2026Our Reputation. Our people are trained professionals who enhance our customers\u2019 knowledge and innovation using technology, collaboration, and education.
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.
As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.
OBXtek Inc. is an established, award-winning business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community.
Responsibilities
OBXtek is seeking a Helpdesk/Deskside Support Technician/ Jr. Systems Administrator to handle the following tasks:
Monitors and responds to technical control facility hardware and software problems Develops and maintains configurations for workstations, peripherals and cabling Supports hardware, software and/or network problem identification and resolution Configures, tests and evaluates hardware and software products to enhance information security Provides help desk receiving and response to requests for service Provides hardware maintenance support such as board replacement, comm and peripheral devices, cable switching, break/fix Optimizes system operation, resource utilization and LAN capacity
Qualifications
Must be a US Citizen
Must have a current security clearance at TS/SCI Level.
Immediate family members must also be US Citizens (immediate family is defined as Mother, Father, Brother, Sister, Spouse, Children, or co-habitant).
Certifications:
Must be at least IAT Level 1 certified: CompTIA A+, Net+ or CCNA-Security
Experience/Skills:
4 years\u2019 experience, 2 years with Associates degree Hands-on LAN and System Administration experience. Specialized experience in such areas as helpdesk phone contact, deskside and LAN support, some Windows administration, some Server administration, Help Desk, hardware maintenance, system and network optimization and capacity planning. Knowledgeable in data scopes, patch panels, modems, concentrators, and associated network management terminals and security software Possesses Windows Desktop Administration skills Possesses some Windows Server Administration skills a Plus Strong interpersonal skills and teamwork skills Experience with a SQL based database (Oracle, MS SQL, MySQL) a Plus Experience with Video Teleconferencing Centers (VTC) and/or Audio Video (AV) equipment a Plus Experienced with basic scripting (any language)
Company Information
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People\u2026Our Reputation. Our people are trained professionals who enhance our customers\u2019 knowledge and innovation using technology, collaboration, and education.
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.
As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.
Pay Rate:
Unspecified
HR. Website URL:
https://careers-obxtek.icims.com/jobs/search?ss=1
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About OBXtek, Inc.
Every day, OBXtek employees work alongside their civilian and military counterparts in the federal government to find creative, innovative solutions to today's problems. Our teams are committed to excellence and dedicated to our clients' missions. We believe in hiring bright people and empowering them to do their best work from day one. Because we recognize that our employees are the heart of our company, OBXtek is steadfast in providing a robust benefits package which includes comprehensive health insurance, retirement benefits, and paid time off. We understand that your career development is essential to our success and encourage your growth on the job and through professional development stipends.
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