Logo

Connecting Employers With Military Veterans!

Posted by: U.S. Postal Service on Jan 04, 2021


Location:

Cooper Landing , AK 99572

Job Description:

SALARY RANGE: $20.75 - $27.96 per hour plus 29.67% AK TCOLA paid bi-weekly

Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective
public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures
commonly used.

DUTIES AND RESPONSIBILITIES
1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; may
use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and
domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the
public regarding postal regulations.
2. Provides sales and customer service support by greeting customers and explaining store layout; determining special
interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance
that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using
Mobile Point of Service (mPOS) to complete transactions (where applicable)
3. Provides product and service information to customers, including informing customers regarding special offers; suggestive
selling related merchandise; promoting products based on customer needs. Provides additional information regarding
product features and services.
4. Handles and processes customer purchases and returns relating to products and services and may use a point of sale
system. Assists customers with transactions.
5. Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures
display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on
SSKs and mPOS, including trouble shooting.
6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on
display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to
the attention of the appropriate supervisory presence.
7. May verify presort and bulk mailings of all classifications, computing and maintaining on a current basis mailers' credit
balances.
8. Checks and sets post postage meters.
9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
10. May assign and clear accountable items and distribute mail as required.
11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the
distribution scheme established for the office, branch or station.
12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current
distribution schemes.
13. May perform passport duties as assigned, including verification of identification and photograph, administering oath,
reviewing application for completeness, affixing stamp or seal on application and ensuring all documents are stored securely
and mailed promptly.
14. May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays;
label and tie out mail for dispatch and other related duties for distribution.


Education Level:

High school or ged

Pay Rate:

Commensurate with experience

HR. Website URL:

https://about.usps.com/careers/

Security Clearance:

None

Travel Requirements:

None

Sign Up to Apply to this position
(if you already have a CGO account, just press the button below)

About U.S. Postal Service

The United States Postal Service® has a long history of providing career opportunities to veterans, reservists, and their family members. USPS currently employs over 113,000 Military members and Veterans and Military Service is treated as prior employment. USPS values the leadership, reliability, and high-tech skills veterans bring to the organization, as well as their loyalty, leadership ability, reliability, and integrity. USPS offers careers in accounting, business, finance, logistics, marketing, sales, and human resources. We encourage our employees to become involved in every area of business operations from corporate leadership to everyday management. Cross-functional opportunities range from administrative and technical support functions to processing and delivery operations.

Please visit this employer's Public Profile to see more jobs offered by U.S. Postal Service