Job Title: Client Service Technician VTC / Help Desk
Posted by: The Centech Group, Inc. on Jul 23, 2020
Location:
SAN ANTONIO , TXJob Description:
Overview
THE CENTECH GROUP, Inc. (CENTECH®) is seeking a Tier II Client Service Technician to provide support for HQ AETC-controlled Video Teleconference (VTC) assets. VTC support shall be limited to equipment support only, which includes software, government-provided hardware replacement, and operational configuration.
The successful candidate is expected to be a self-starter and quickly ramp up to speed and be able to work independently with limited guidance.
Responsibilities
Team member will provide support for HQ AETC-controlled Video Teleconference (VTC) assets. Team member will provide equipment support only, which includes software, government-provided hardware replacement, and operational configuration. Team member will maintain oversight of the VTC equipment throughout the duration of a conference. Team member will remain available during VTCs for equipment emergencies. Team member will perform hardware maintenance and troubleshooting.
Qualifications
The candidates shall have, at a minimum, two (2) years of experience with Information Technology The candidates shall have an active secret clearance More than one (1+) years of experience with VTC support Must meet DoD 8570 requirements (e.g. Sec+ ce certification and Computing Environment [WIN7, WIN10, CCNA, etc.] certification) Must have high school diploma or equivalent________________________________________________________________
DESIRED SKILLS:
Experience working in a DoD client services environment ITIL v3 certification
THE CENTECH GROUP, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Disabled/Veteran
THE CENTECH GROUP, Inc. (CENTECH®) is seeking a Tier II Client Service Technician to provide support for HQ AETC-controlled Video Teleconference (VTC) assets. VTC support shall be limited to equipment support only, which includes software, government-provided hardware replacement, and operational configuration.
The successful candidate is expected to be a self-starter and quickly ramp up to speed and be able to work independently with limited guidance.
Responsibilities
Team member will provide support for HQ AETC-controlled Video Teleconference (VTC) assets. Team member will provide equipment support only, which includes software, government-provided hardware replacement, and operational configuration. Team member will maintain oversight of the VTC equipment throughout the duration of a conference. Team member will remain available during VTCs for equipment emergencies. Team member will perform hardware maintenance and troubleshooting.
Qualifications
The candidates shall have, at a minimum, two (2) years of experience with Information Technology The candidates shall have an active secret clearance More than one (1+) years of experience with VTC support Must meet DoD 8570 requirements (e.g. Sec+ ce certification and Computing Environment [WIN7, WIN10, CCNA, etc.] certification) Must have high school diploma or equivalent________________________________________________________________
DESIRED SKILLS:
Experience working in a DoD client services environment ITIL v3 certification
THE CENTECH GROUP, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Disabled/Veteran
Pay Rate:
Unspecified
HR. Website URL:
http://www.centechgroup.com/career-center.html
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About THE CENTECH GROUP, INC
Since 1988, THE CENTECH GROUP, Inc. (CENTECH) has been a proven, successful provider of systems and solutions on over 4,000 federal government contracts/task orders and 150 mission critical software development projects. Operating under the principles of Trust, Quality, Service and Value, CENTECH is International Organization for Standardization (ISO) 9001:2008 certified and Capability Maturity Model Integration (CMMI) Maturity Level 3 appraised.
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