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Posted by: Sutherland on May 21, 2020


Location:

Houston , TX

Job Description:

Job Description

Sutherland is seeking multiple Processors who have experience in Retail or Correspondent Front Line Mortgage Processing.
The processor will be responsible for gathering required documentation from the borrower and obtaining appropriate documentation from third party vendors consistent with internal, client and investor policies. Prior experience with FNMA/FHLMC guidelines required. Portfolio/Private Investor experience a plus.
Outstanding customer service skills required
Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
Scanning the hard copy of the loan application to the system (shared drive) so that anyone not in possession of the hard file can also at any point of time has access to all the file documents.
Understanding the underwriting submission requirements before actual submission.
Ordering the various services required on the file and capturing those requests on the systems.
Following up on the status of the services ordered (in Point 5 above) in order to ensure minimum time lag from order to receipt.
Upon receipt of loan decision from underwriter, liaise with the various internal and external parties in order to address the additional requirements from the underwriter.
Once final approval is received, co-ordinate with the respective third parties and the prospective borrower to schedule the loan settlement.

Qualifications

Qualifications for Processor:

University degree preferably or work experience equivalent
At least 3+ years related experience as a mortgage loan processor
High Net Worth Experience is highly preferred
Experience in working with people on different levels
Must have good verbal and written communication skills
Computer literate
Excellent and proven Mortgage skills and knowledge

Demonstrate analytical, organizational, and financial management skills
Demonstrated ability to take initiative, multi-task, and prioritize
Strong time management skills
Candidates should be open to flexible scheduling options and the ability to adapt/change as needed.

Pay Rate:

Unspecified

HR. Website URL:

https://jobs.sutherlandglobal.com/listjobs/All/search

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About Sutherland

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States. Since inception, Sutherland has remained laser-focused on a single mission: to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results. The focus of the mission is not just cost reduction, but driving business performance improvements across processes spanning revenues, cash flow and capital utilization as well as maximizing customer satisfaction, and enhancing overall competitive advantage of the client organization. The measureable results of the mission are delivered by the flawless execution of a seamless suite of services – referred to as Integrated BPO – that operate across the entire lifecycle of the Clients’ customers and cover both the revenue and cost sides of the client’s business operations including corporate functions such as F&A and HR. .

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