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Posted by: CenturyLink on May 05, 2020


Location:

HERNDON , VA

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Lead Engineer will serve as the technical resource for multiple Federal customers and associated Program teams. Candidate will analyze and resolve complex technical issues on services provided to customers and coordinate with customers and CenturyLink entities to achieve resolution. Work location is Herndon, VA or Denver, CO with occasional travel to customer sites.

Job Description

- Assists Sales Engineer in the design of required network components, vetting solutions on operational aspects.
- Performs engineering work and applied research and development to facilitate account expansion.
- Customer facing position, works closely with customers and suppliers on requirements, assisting with design and proposal development as needed, as well as implementation of services. Addresses customer questions, possible changes during activation and assures functionality of service.
- Program Team lead for analyzing and evaluating network performance and associated equipment and making recommendations on network improvement and/or design changes. This would include capacity reporting and optimization of Customer's network.
- Manage network trouble tickets, perform ticket audits, ensures technical thoroughness and efficiency.
- Coordinate with customer for scheduled network maintenance activity.
- Oversees and coordinates network monitoring and troubleshooting/restoration activities on worldwide networks.
- Management of migrations required by CenturyLink or Customer
- Coordination with third party carriers, vendors and hosting facilities
- Experience coordinating network installation activity, test and acceptance using corporate best practices. Working knowledge of fiber transmission standards, switch, routers, GPS, power, network management, O&M procedures, configuration management, and project management processes and procedures.
- Identifies, analyzes and resolves program support deficiencies

Qualifications

- Possess a complete understanding of Layer 1-3 network topology to include fiber, power, ISP, OSP, equipment, signal flow, etc.
- Professional interaction skills with customers and management and the ability to relate technical issues to management and Government personnel.
- Experience working with TIRKS, ORION, CORE and LIMS is preferred
- Skills: SONET/SDH, Ethernet, MPLS/VPLS technology, operational experience in worldwide networks, local and wide area networks, routers, muxs and Visio.
- Bachelor's degree in Engineering, a related field or equivalent experience preferred.
- Five years applicable network operations and engineering experience.
- Four years applicable engineering design experience preferred.
- Three-five years professional experience working in the operations and maintenance of multi-vendor, multi-protocol networks.
- Knowledge of system engineering is a plus.
- Experience in enterprise NOC operations supporting Federal customers is highly desirable.
- Occasional irregular hours.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
US Citizenship required.Position requires a Top Secret SCI level security clearance and an up to date Background Investigation.

Alternate Location: US-Virginia-Herndon

Requisition #: 220620

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEOStatement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Pay Rate:

Unspecified

HR. Website URL:

https://jobs.centurylink.com/search

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About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business. From IT, hosting and managed services for your business to High-speed Internet, TV and Voice for your home, we work to constantly improve our technology so your life constantly improves too.

Please visit this employer's Public Profile to see more jobs offered by CenturyLink