Parts Supervisor

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Posted by: Cleveland Brothers on Mar 18, 2020


Clarksburg , WV

Job Description:

- Supervise and schedule parts counter and warehouse employees
- Responsible for parts delivery driver
- Will ensure internal and external customer satisfaction
- Have dedicated interaction with branch management, PSSR's, Inventory Control, Information Technology, and Sales force
- Monitor and ensure stated inventory levels
- Elevate Customer loyalty
- Promote departmental engagement
- Process/maintain all parts-related reports and documentation including daily count sheets, cash sales, back-ordered reports, stock transfers & receipting, core processing, COD's, Cat Commercial accounting, and informing customers of back-ordered status
- Accurate parts order entry
- Safe equipment operation and working environment
- Assist management in efficient Contamination Control
- Monitor and maintain drop service
- Provide and record employee training and guidance to guarantee stated process and policy
- Use established metrics to provide effective and consistent Parts performance, to maintain a top ten Caterpillar Dealer ranking
Degrees or Other Special Requirements:
- Working knowledge of parts counter and warehouse operations
- Supervisory experience or aptitude
- Ability to coach, mentor, and develop employees
- Excellent communication and customer satisfaction skills
- Good computer skills including, Microsoft word, Excel, DBSi, Anteres, CID Web, OTV, and other web based parts applications
- Dedicated close support of Parts and Service Management and Administration
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company

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About Cleveland Brothers Equipment Co.

We Are Looking For Great Technicians! Cleveland Brothers Equipment Co., Inc. can trace its origin back to 1937 when Bob and Roy Cleveland started a landscaping contracting company. The company evolved throughout the years working on numerous high profile jobs. In response to their development they started searching for new opportunities, Bob and Roy eventually took over the Caterpillar dealership in Central Pennsylvania. On October 10, 2005 Cleveland Brothers acquired Beckwith Machinery Company. In addition Cleveland Brothers also acquired One Call Rentals, a network of Cat Rental Stores in Western Pennsylvania and Northern West Virginia. One Call Rentals handles Caterpillar compact construction equipment and allied equipment such as air compressors and aerial lifts. This expansion allowed the Cleveland Brothers family of companies to serve 59 Pennsylvania counties in an area that stretches from the Northeast corner of the state throughout all of Central and Western Pennsylvania. Included in this new territory are 17 counties in Northern West Virginia and 2 in Western Maryland. Caterpillar Dealerships are great places to work, and Cleveland Brothers, who is serving Pennsylvania and West Virginia, is one of the best. With competitive compensation, affordable cost of living, proximity to big cities and outdoor adventures, Cleveland Brothers is a great place to start your next career. Looking for a Career as a CAT Technician? We NEED great people! See open positions at:

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