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Posted by: RG on Dec 03, 2019


Location:

Ft. Huachuca , AZ

Job Description:


Currently, RGServices is looking to hire an Avaya VoIP/VTC Administrator to support the Regional Cyber Center at Ft. Huachuca, AZ.


A Day In the Life:

To help make our customer successful, the chosen candidate can expect to be involved with or responsible for
Creating solutions to resolve complex operational problems, collaborating with vendors and users as required, and identifying trends that warrant immediate attention Providing guidance to management in predicting performance and capacity and addressing related issues Designing complex hardware/platform infrastructure and interfaces Performing complex hardware sizing and developing High Availability hardware platform designs Creating the Technical Design Specification, and Build-To documents Facilitating Peer Review process Providing Quality Assurance on all design and deployment efforts Developing and executing complex change implementation plans Troubleshooting complex hardware problems Working with development team to configure and troubleshoot applications Resolving complex operational problems and determining root cause Leading the Root Cause Analysis process Required Skills
A Consultant is an exempt customer-facing business professional that provides a variety of information directly to customers for their ongoing programs, new initiatives, strategic planning, and measurement/evaluation in one or more of RG's solutions. They possess excellent customer service skills, remain current on industry trends, value team work, and have a wide range of interpersonal skills.
Required Experience
To be successful in this role, all candidates must meet the below qualifications to be considered.
One of the following education/experience combinations: BA/BS Degree AA/AS & 2+ years’ related technical experience HS & 4+ years’ related technical experience Experience in VoIP/VTC Administration with the ability to perform all tasks above Secret Security Clearance, Interim required prior to starting work (US Citizenship required) IAT II Certification Avaya Certified Implementation Specialist (ACIS), Avaya Certified Solutions Specialist (ACSS), Avaya Certified Specialist (ACS), Avaya Certified Expert (ACE), or Avaya Certified Solutions Architect (ACSA) required within 180 days of hire Ability to participate in rotational on-call duties to provide after-hours support, willingness to work overtime, holidays, and weekends as necessary Ability to travel to Contingency of Operations Plan (COOP) sites

Bring the WOW Factor:

In addition to our core requirements that are an absolute must for this role, we want to highlight some of the qualifications that we consider to “Bring the WOW Factor”. Below are some of those “WOW Factors” that we would love to have, but that are not considered hard requirements to do the job.
Experience with the following Avaya VoIP Technologies highly desired: AS5300 Element Manager Servers Avaya Media Servers Session Manager Servers Element Manager Console (Management Application) Provisioning Client (Web GUI) Media Gateways: M800, MPP-112, or Mediant 3000 (MG3k) CM 6 Communications Core Server Communication Manager Messaging Avaya Aura Application Enablement Services (AES) Media Gateway: G450, G650, or G430 Avaya Site Administration (Management Application) CM 7 Avaya Aura Conferencing Applications Avaya Aura Communication Manager Avaya Aura Session Manager Avaya Aura System Manager Avaya Aura Utility Services Avaya Aura Media Server Avaya Aura Management Server Avaya Breeze Platform Avaya Aura Presence Services Avaya Equinox SIP Attendant Console/Client Avaya Appliance Virtualization Platform Avaya Communicator Avaya one-X® Client Enablement Services (CES) Enterprise Survivable Servers (ESS) High Availability AES servers G-450 Gateway Avaya SBC for Enterprise (ASBCE) SBC Element Management System (EMS) High Availability


Physical Requirements & Disclaimer:

Sedentary work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally and all other sedentary criteria are met.

RG is an Equal Employment Opportunity/Affirmative Action/Disability/Veteran/VEVRAA Federal Contractor

At Robbins-Gioia (RG), we provide management consulting, managed services, and JFAST software. Our management consulting services combine leading-edge capabilities in management and technology with a seasoned understanding of our clients’ missions. Our managed services help our clients maximize their technology investments by providing experienced professionals that complement our clients’ strategy and operations. Our JFAST software is a suite of tools that perform advanced planning and scheduling operations and is the most capable intelligent scheduling platform for complex, mission-critical applications.

Headquartered in Alexandria, VA, we partner with our clients to test and refine every solution to meet their exact needs. We take pride in tackling complex management challenges with fresh and innovative insights and in transforming our clients’ vision into reality.

Pay Rate:

Unspecified

HR. Website URL:

https://robbinsgioia.silkroad.com/epostings/index.cfm?fuseaction=app.allpositions&company_id=16065&version=1

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About RG (Robbins-Gioia)

At RG, we partner with our clients to test and refine every solution to meet their exact needs. We take pride in tackling complex challenges with fresh insights and helping unexpected possibilities become real. We combine leading-edge capabilities in management and technology with a seasoned understanding of our clients’ missions. Founded in 1980 as Robbins Gioia, our firm was an early innovator in program management and a model for many federal contractor firms that followed. Over the years, we’ve evolved and expanded our offerings to become the RG our clients know today – building purpose-built solutions to diverse challenges in business and government, and helping clients achieve lasting, visible success on every mission scale. The RG Legacy In 1980, RG founders General Jack Robbins and Colonel John Gioia retired from the United States Air Force. They decided the best way to continue serving their country was to create the first firm specializing in program management services for the federal government. The two founded a company dedicated to helping clients avoid common sources of failure in implementing major programs. This vision – enhanced over the years with services in legacy systems modernization, innovation and technology transfer, production planning and control, and intelligence-based cybersecurity – has produced consistently superior results for public- and private-sector clients. Today, our experts bring proven methodologies, time-tested tools, and a fresh perspective to meet distinct challenges in government and industry. Headquartered in Alexandria, Virginia, RG continues to build responsive, tailored solutions to help each client achieve their unique mission and business goals.

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