Job Title: Network Communications Engineer

Harmonia Holdings Group, LLC has been on the Inc. 5000 list of fastest growing companies in the United States for the past 10 years and was selected in 2019 as a Virginia Chamber of Commerce Fantastic 50 company. Every bit of our success is the result of a team of incredibly talented, dedicated, and hard-working professionals who are the heart and soul of Harmonia!

Position Summary:

We have an exciting opportunity for a Network Communications Engineer to join our team in New Carrollton, MD.

Essential Job Functions:
Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space. Provides solutions to a variety of technical problems of increasing scope and complexity as assigned. Works under general supervision. Contributes to the completion of milestones associated with specific projects.

Requirements

Minimum Required Qualifications:
Due to customer requirements, US Citizenship is required.Active TS/SCI clearance.Bachelor's degree or equivalent relevant work experience. 2+ years' experience with troubleshooting preferably from a Network Operations Center1 year of Remedy experience or another trouble ticket system.Hands-on experience with CISCO routers and switches (troubleshooting, configuring), network setup and troubleshooting and experience with Crypto devices (Taclanes, KIV's). A Certification IAT Level 2 (e.g. Security +).
Knowledge, Skills and Abilities:
Ability to remotely/clearly walk someone through undocumented network/crypto troubleshooting. Ability to troubleshoot wide and local area networks remotely, point-to-point systems, secure systems, and network architecture design. Demonstrates the skill and ability to perform moderately complex professional tasks.
Preferred Skills:
Prior experience working in tech control facilities. 1 year Cisco CallManager 1 year Tandberg VTC 1 year Network monitoring tool (HP-OV, OPNET, or equivalent) and 1 year Apple workstations.
Other:
This is a shift position, but the individual must be willing to support a work schedule which is either 1st, 2nd, or 3rd shift to include weekends for a 24x7x365 Network Operations Center.
To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed; meet the education and work experience required for this role; and must be able to perform each essential duty and responsibility satisfactorily. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If in need of a reasonable accommodation, please contact HR@harmonia.com.

Benefits:

With offices across the country, we offer competitive compensation and a dynamic, productive work environment. Employer paid benefits include medical, dental, vision, and life insurance options and gym/wellness reimbursement. In addition, we offer 401(k) matching; 501(c)(3) donation matching; paid holidays; generous PTO (Paid Time Off); training reimbursement; and an Employee Assistance Program.

Equal Opportunity Employer

Harmonia Holdings Group, LLC is an Equal Opportunity Employer providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment of individuals with disabilities and protected veterans.