Job Title: Network Engineer Tier II

Description
Command Post Technologies (CPT) has an immediate opening for a Tier-2 Network Engineer in NORFOLK, VA. We are seeking a self-motivated and dedicated individual to join our expanding Network Operations & Security Center (NOSC) team. This role will require a broad array of technical knowledge and troubleshooting skills to support a wide range of network equipment. This role will include responsibility for monitoring equipment spread across multiple sites and will require the ability to identify, prioritize, and resolve issues as they come up while keeping the relevant stake holders informed as needed. The qualified individual will be able to work quickly and effectively to resolve problems. They will need to be able to work both independently and as part of the NOSC team. This role requires shift work.


Primary Responsibilities:
Provides customer support, service, and technical support through analysis and problem solvingConduct Tier-2 analysis of customer issues, generate trouble tickets, and work to ensure timely resolutionDocument network events and proactively seek solutions to outages, etc.Build and maintain NOSC situational awareness through change-over briefings and pass-down logsWhat You'll Be Doing:
• Work day/night/weekend 24/7 shift in support of network operations monitoring
• Using Solarwinds and other custom solutions for network troubleshooting and support
• Recognize and prioritize network incidents, use analytical skills to remediate or escalate to higher tier as needed
• Notification to customer and third-party vendors of network related issues and outages
• Document all tools, tactics and procedures
• Supporting and troubleshooting Cisco routing and switching equipment as well as other components of LAN and WAN networks
Requirements
Required:
3+ years of experience in a broad range of technical task assignmentsIAT Level II Security Certification (Security + CE or GSEC or SSCP or CCNA-Security)Active TS/SCI clearanceCisco experienceDesired Qualifications:
Bachelor's degree in a related fieldHelp Desk ticketing experienceSolarWinds experienceJuniper experienceCommand Post Technologies, a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.


Per EO 11246, this federal contractor and subcontractor will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants. An exception exists where the employee or applicant makes the disclosure based on information obtained in the course of performing his or her essential job functions.
Command Post Technologies Inc Why Work Here? Wonderful CEO, Great Benefits Program, Competitive Wages and Room for Growth!
Command Post Technologies, Inc. (CPT) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2008 and headquartered in Suffolk, VA with personnel in various states including Virginia, Maryland, and Mississippi. With 2/3 of our staff former military, CPT firmly believes in employing veterans. Command Post Technologies, Inc. is a unique provider of innovative solutions that enhance our corporate clients' productivity and empower our Government clients with the ability to protect against all enemies: foreign and domestic. CPT adapts its successful military experiential approach to the needs of leaders in a global business environment and provides an elite leadership curriculum that results in a world-class, leadership-altering event. CPT is a specialized engineering and training services company supporting federal, state, and local agencies, as well as corporate and international customers. We meet your needs - from cyber security network engineering to military training and corporate leadership development. Our team provides innovative solutions for your most complex challenges!