Posted by: Alban Caterpillar on Jun 12, 2019
Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for Field Service Technician - Rents for our CCE Baltimore branch.
The Field Service Technician - Rents applies advanced mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; recommending swap out of machines requiring higher level of repairs; preparing parts requisitions. Perform all levels of maintenance on both Caterpillar and allied rental equipment, including checking fluid levels (fuel, oil, hydraulics), changing/charging batteries, replacing hoses, and other similar service. Perform basic repairs, including changing oil, replacing fuel filters, replacing bulbs, and changing wheel assemblies. Determine proper repair procedures on all assigned work orders. Disassemble machine as needed to perform service work, and . reassemble to factory specifications. Interact with customer and answer repair-related questions as required. Use CAT ET as needed. Refer non-repair questions to supervisor. As needed, instruct customer on operation of equipment. Interpret and utilize information from operating, maintenance and service manuals/bulletins. Prepare parts requisitions, parts returns, accurate and complete service reports, and other necessary reports and forms. Inspect components removed from machines to determine their reusability. Clearly and concisely document all work and repairs completed in a timely manner. Maintain work area, tools and equipment to promote a clean and safe environment. Travel to all company locations and job sites as required.
Experience performing mechanical service and repairs to Caterpillar and related competitive equipment. Experience with computer software. Must be able to interact with customers on a professional level. Must be well organized and have the ability to prioritize workload while providing excellent customer service. Must have proven experience working independently. Must be a strong communicator with excellent verbal skills. Must have good mechanical aptitude. Must possess the ability to repair Caterpillar and non-Caterpillar construction equipment. Must be willing to travel. Must be at least 21 years of age. Must have valid driver's license and a good driving record.
Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.
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