Job Title: Property Manager

JOB SUMMARY: Responsible for the operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Operating the property within the financial guidelines and approved budget.

• Ensure all rents are collected when due, and posted in a timely manner. Perform evictions, utility cut-offs and landlord liens as required on delinquent rentals.

• Daily physical inspections of the property and direct supervision of the maintenance operations including grounds, custodial personnel and courtesy officers.

• Perform physical inspections of the property and verify condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.

• Direct supervision of the office staff and bookkeeping functions.

• Responsible for the final interviewing and hiring all property employees under the direction of the District Manager.

• Responsible for ensuring a professional appearance and behavior at all times for self and property employees.

• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Harbor Group Management Company; ensuring through constant supervision and review that all personnel in all departments are operating within those regulations.

• Responsible for the leasing of the property; ensuring through supervision of the office and leasing personnel that all sales techniques and methods required by the management company are being used effectively and in a professional manner.

• Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificate of insurance. Approve and submit all invoices to corporate office for payment.

• Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.

• Responsible for generating various reports, i.e., Company-required reports, HUD information, etc.

• Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program (where applicable) or social activities.

• Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.

• Responsible for reporting any unusual extraordinary circumstances regarding the residents or the property.

• Responsible for seeking educational opportunities and self-improvement for personal growth and development.

SUPERVISORY RESPONSIBILITIES: Directly supervises one or more employees in the Maintenance Department and Leasing Staff. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience.