Job Title: Operations Manager - Inspection Technology

CTSC, LLC

Company Job Title:  Operations Manager - Inspection Technology
Chenega Job Title:  Manager V, Operations
Clearance:   Treasury Background Investigation (BI)
Location:   Lorton, VA
Reports To:   PIC Operations Manager
FLSA Status:   Full time, Exempt
Prepared Date:  02/22/10
Approved Date:  02/22/10

Summary

Operations Manager – Inspection Technology reports to the PIC Operations Manager and is responsible for program execution and coordination in support of Customs and Border Protection Inspection Technology programs. In completing these duties, the Operations Manager is responsible for the effective use of resources in meeting the requirements of providing quality maintenance, logistics and relocation services. Manages the activities of maintenance, relocation and logistics personnel in meeting program goals and statement of objectives requirements.

Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

1. Plans, directs and coordinates the activities across divisions assigned to this directorate.
2. Determines, monitors and reviews all directorate activities to include cost, operational budgets, staffing requirements, subcontracts and mitigation of risks.
3. Responsible for the direction and compliance of maintenance, logistics and relocation elements of prime contract and subcontracts.
4. Directs activities of assigned personnel through coordination with division managers.
5. Directs procurement and management of program supplies, repair parts and equipment and training materials through division managers.
6. Assists in resolution of contractual issues through coordination with the PIC Operations Manager, PIC Director and Contracts Manager.
7. Ensures compliance with environmental, safety and security requirements.
8. Review technical documentation and provides requested/required reports to customer and corporate elements.
9. Perform onsite System Inspections and Evaluations. Performs quality inspections and ensures superior quality results through coordination with Quality Assurance personnel.
10. Plan, direct and manage special engineering projects.
11. Prepares subcontract Statements of Work, basis of estimate preparation and assists in negotiation of subcontract with Contracts Manager.
12. Prepares Activity Management Review data for presentation to customer and corporate elements. 
13. Serve as ISO 9001:2000 management representative.
14. Travel to US or International Ports may be required.
15. May be exposed to chemicals related to office equipment
16. May be required to visit customer sites occasionally resulting in exposure to extreme heat or cold conditions.
17. Other duties as assigned

Supervision
Responsible for directing and tasking team members, establishing performance standards and objectives and conducting regular performance appraisals.  Supervise, schedule, train, mentor and assist staff with professional development.

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience
Bachelor’s Degree in Engineering or other related technical discipline with advanced degree or documented experience in business or finance.  A minimum of 10 years of progressively responsible experience in Government contracting with a minimum of 5 years in operations management is required.  Recent and verifiable operations and maintenance experience on contract similar in size and scope of the Prime Integration Contract.

Computer Skills
• Proficient in all Microsoft Office Suite applications.
• Familiarity with Costpoint desired
• Maximo CMMS knowledge desired.

Certificates, Licenses, Registrations, Clearance:
• Ability to obtain and maintain the requirements of a Treasury Background Investigation
• Valid drivers license
• Valid US Passport
• PMP Certification desired

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, proposals, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

During visits to areas of operations, may be exposed to extreme cold or hot weather conditions.  Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation is an EOE. AA/M/F/D/V. Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.