Posted by: Chewy.com on Jan 13, 2020
Job Description:
Our Opportunity:
Chewy is currently recruiting for a Senior Change Manager for our fulfillment center in Charlotte, NC. This leader will be hands-on in a start-up environment. As a member of the building's Sr. Team, the Sr. Change Manager will own building out a culture of continuous improvement, driving standard work practices across all departments, delivering strict adherence to the 6S program while leveraging all available resources to aide in building out a world class fulfillment center. This leader will be capable of dealing with ambiguity and facilitating effective change management in order to move the business forward.
What you'll do:
Build strong teams while improving procedures, metrics and processes.Lead and supervise a team of Operation Managers and Area Managers.Develop and maintain a safe work environment.Responsible for achieving all operational goals.Drive strategic planning and forecasting.Mentor, train and develop Operation Managers for career progression and continuous learning.Ability to develop and share best practices across shifts within the same building as well as at a network level.Create a positive team dynamic that encourages all employees in the Fulfillment Center to provide feedback and drive change within the facility, adapt to the ever-changing business while maintaining a focus on customer experience.Responsible for performance and execution of the site's quality program. Responsible for identifying opportunities to increase efficiency, reduce costs and maximize asset utilization through application of Lean concepts.Facilitates discussions and resolves conflict with key business stakeholders and integrated project teams.Responsible for driving site standard work execution, 6S program performance and process compliance.What You'll Need:
Bachelor's degree or equivalent.At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment or a similar role.Strong analytical background with demonstrated experience utilizing data to drive decisions. Expert in the Microsoft Office Suite programs (Word, Power Point and Excel). Understanding of Lean Six-Sigma concepts, CI methodology, Kaizen events and other process improvement methods to drive key KPIs in cost, delivery and quality.Proficient in process value stream mapping and ability to train others.Ability to lead through ambiguity and effectively execute in a fast paced, start-up environment.Experience with building and improving inventory management, order management and warehouse management systems and processes.Ability to lead peers in order to deliver on key business metrics. Excellent verbal, written and interpersonal skills.Highest levels of integrity and ethics.Must be flexible to work weekends and/or night shift.Position will require some travel.If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.
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HR. Website URL:
https://www.chewy.com/jobs