Job Title: Customer Training Specialist

The
Training and Documentation team of Argon ST seeks to support each of
our customers by providing accurate, up-to-date system documentation
and effective, innovative training products and services for the
operators and maintainers of Argon ST systems. 

Specific duties include, but are not limited to: 

• Develop and maintain online user documentation and instructor-led training materials for multiple programs.
• Research and collect system-specific operational and/or maintenance information.
• Participate in system testing activities to both support Quality Assurance and gather data for future documentation.
• With an instructional approach, write about system functionality for technical online documents and/or training materials.
• Interpret technical information and restructure for a less technical audience.
• Assist in the establishment and maintenance of team development standards. Interact in a team environment.
• Willing to participate in training activities to include podium lectures to students on Argon ST systems
• Travel may be expected and should be less than 30%.

• Must be a U.S. Citizen
• Must hold active Secret clearance and be clearable to TS/SCI 
• Minimum
  4 years experience using tactical SIGINT systems working as a
  Cryptologic Technician Maintenance (CTM) or other service equivalent
•  Minimum 4 years experience with communications signals collection, analysis, and processing
•  Minimum 4 years experience working with ELINT/SIGINT systems

•  Proven
  ability to understand and interpret technical information and
  restructure it for different audiences (in both written and oral
  instruction contexts)
• Experience producing training materials and conducting training sessions (in or related to military environment preferred)
• Ability to work both independently and in a team environment
• Strong work ethic, including self-motivation and initiative
• Excellent problem-solving abilities and positive, solution-focused attitude
• Autonomy and independence
• Willingness to adapt to changing tasking, priorities, and deadlines
• Professional people and customer service skills
• Strong organizational, time-management, and multi-tasking skills
• Attention to detail and self-editing skills
• Strong oral and written communications skills
• Basic MS Office skills: Outlook, Word, Excel, PowerPoint
• Familiarity with basic Internet search engines and techniques
• Willingness to learn new tools and procedures as necessary
• Experience with Argon ST products
• Experience with Web-based technical manual development